Telematics can be invaluable in helping your rental fleet operate. When used correctly, telematics can feed you vital vehicle data, monitor your fleet, and save you money. Indeed, this is why we often refer to an investment in telematics as one that pays for itself many times over.
However, telematics’ benefits often go beyond how they can help your maintenance routine be more efficient and your scheduling more error-free. The human component of telematics is one of the most under-discussed areas. However, the data provided by a robust telematics system can dramatically refine your rental fleet operations, address numerous pain points, and deliver your business with a comprehensive solution that can revolutionize your operations.
Let’s take a closer look at just how telematics can save you money.
Reducing Pain Points
Every rental business has many pain points that must be managed for an efficient and effective operation. Sometimes, these pain points are customer-specific and negatively impact customers’ thoughts about your business. At other points, the issues you confront deal directly with how your staff operates and their ability to execute your business operations successfully.
Consider the following pain points and exactly how telematics can help address them.
First, as you know, vehicle maintenance is deeply complicated. Tracking the condition of all of your cars can be complex and time-consuming. Vehicle health and alert systems give you the information you need when you need it. As such, you can automate much of your maintenance work, performing standard maintenance when the system reminds you it is time. This system reduces human error and keeps your vehicles in peak condition.
Next, locating your cars can be tough, particularly if a customer is late with a return or you need an estimate on when the vehicle will return to your facility. GPS tracking systems give you immediate access to exactly where your car is at a given moment. You’ll never have to wonder where your car is and when you can expect to see it again.
Finally, vehicle utilization is often highly problematic. You may not know where cars are in your system, what customer is assigned to what car, or what cars are temporarily out of commission. Utilization and inventory platforms allow immediate access to every car in your fleet. From there, you can quickly determine what cars to use and if you need to adjust your schedule.
Enhancing the Customer Experience
“Your car will be here at 3:45, and it will take approximately 35 minutes for our team to be able to fill up, perform maintenance checks, and clean. Please be here at 4:20 for us to be able to complete any necessary paperwork.”
Imagine being able to give information this exact to your customers. Then, imagine holding to this promise and ensuring they don’t spend more than a moment in your waiting room.
When you invest in telematics, you do more than just invest in a technological solution or a way to save money. You are making your customers happier. Consider all of the data that you have that will keep your customers happy:
- Integrated schedule, utilization, maintenance, and vehicle health reports can allow you to get your customers into and out of cars as quickly as possible.
- Up-to-the-second GPS that can track cars determine arrival times and increase the turnover of your vehicles. Geofencing also ensures you can receive notifications if a customer drives a vehicle outside of a designated area or region.
- Fuel, oil, and battery trackers allow you to determine what consumables you need to refill and what components need to be replaced.
- A specific report on each car can determine the vehicle’s health, condition, and value. This information makes it easier to provide a comprehensive picture of each vehicle your customer uses.
In other words, this data means you can give your customers safer cars, more accurate arrival times, and an exact justification for what you charge and why you may charge them. All of this will keep your customers happier and feel like they are being treated fairly.
Protecting Yourself
Today’s unfortunate reality is that you never know when a disaster will strike. Of course, if you are in the fleet rental business, you’ve absolutely had customers get into accidents. These accidents can cause legal complications, customer delays, lawsuits, or worse. In instances like this, you need the best information at your fingertips to ensure you protect your business and can continue operating with minimal disruptions.
Consider the ways that Telematics can help you protect your business:
- Vehicle health reports can ensure that your cars are well-cared for and contain information on when maintenance was last performed on your car.
- Devices like Zubie’s Asset Trak allow you to monitor the location of a vehicle or asset and recover it if it is ever stolen.
All of these features allow you to protect your vehicle. They also give you the information you need to protect yourself against legal action.
Partner With Zubie
With a telematics system integrated into your rental operations, you can better choose where to invest your money and how to pay for major expenses. What makes Zubie different isn’t just that we have the latest technology, a commitment to our customers, or the ability to ensure that you have all the needed tools at your fingertips. We understand that investing in our technology is more than just the technology itself. Instead, it is about ensuring you can connect this technology back to your customers and your staff.
Ready to learn more? Contact Zubie today for an overview of how our tools can streamline your operations, make your team more efficient, and ultimately increase your bottom line.