Information for 3G Shutdown

Upgrade Your Zubie 3G Device for Free

3G Shutdown: Make the leap to 4G

This year, Verizon, AT&T and T-Mobile will shutter their older 3G networks to prioritize carrier network upgrades. Older Zubie devices that rely on these networks to communicate data from the device to the dashboard will no longer work when the 3G networks are closed.

We don’t want our customers to lose out on any of the valuable data they’ve come to rely on. Read on to learn about the network changes and how to upgrade your outdated devices.

How the 3G Shutdown will Affect You

Modernizing to 4G networks will give you more reliable and more efficient data communication to the world of telematics. But this change comes with its challenges. If you are utilizing older 3G devices, you will no longer have access to the data provided by the Zubie device previously.

Fortunately, Zubie has 4G devices ready to ship to replace your 3G devices. Minimize downtime by upgrading your Zubie device to the 4G device, free of charge! Learn more about identifying your devices below.

Questions? Don’t hesitate to reach out to our support team:

New to Zubie?

If you’re looking for a comprehensive telematics solution, Zubie can connect your fleet to our software platform to provide comprehensive vehicle tracking, maintenance, and driver safety.With our 4G devices and reporting dashboard, you can run a more effective and efficient operation in a few simple steps. Drop us a line to get started!


Check Your Devices

As we quickly approach the shutdown, it’s vital to your business to know if your devices will be impacted. Compare your Zubie devices to the images below to determine if you need a complimentary upgrade.

3G Devices

This is a 3G Zubie Device. 

If you are still operating with Zubie’s 3G devices, the 3G shutdown will halt your access to the data you are typically provided with your Zubie device. To prevent loss of tracking capabilities, please fill out the form below to receive your upgraded devices FREE OF CHARGE.


4G Devices

If this is your device, you are all set! You won’t see any issues from the 3G shutdown, and your devices will continue to be compatible and provide you with comprehensive reporting on your fleet.



AT&T’s 3G network will shutter on February 22, 2022.


Frequently Asked Questions


Once you have completed our upgrade form, you can expect your 4G devices to ship within 5-7 business days. Once your upgrades have shipped, you will receive an email with a tracking number.


No, simply dispose of your old 3G devices when you receive your 4G devices.


NOTHING! Your upgrade is completely free of charge!


Progress and growth in the data space has brought about advancements in the speed of our networks. The shuttering of the 3G network ushers in advancements of a faster and more reliable 4G network, but will render any 3G devices effectively useless.

If you do not have a Zubie 3G device, you are all set! If you have a Zubie 3G device, please fill out the form above to have your new Zubie devices shipped to you free of charge!


To be blunt, no, your 3G devices will not work at all. You do not need to send them back; you can simply dispose of them once your replacement 4G devices arrive.


At this time, 5G is too new of a technology to benefit most devices. Additionally, 4G has a longer lifecycle, and 5G is overkill for telematics due to the minimal size of data packets. The 4G Zubie devices will work after the 3G sunset no problem!

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